Privacy policy

Privacy Policy for Talabiyat Food Delivery System

Effective Date: 12/12/2023

Introduction

Welcome to the Talabiyat Food Delivery System, encompassing our User App, Restaurant App, and Delivery Personnel App. This Privacy Policy details our practices regarding the collection, use, and sharing of information across these platforms, ensuring compliance with Google Play's Permissions and APIs that Access Sensitive Information policy.

Scope

This policy applies to all three apps within the Talabiyat Food Delivery System, addressing the specific data needs and practices of each component.

Information Collection and Use

  • Personal Information: Across all apps, we collect personal information such as name, email address, phone number, and delivery details for account management and service provision.
  • Background Location Data (Delivery App): For the Delivery Personnel App, we collect background location data to optimize delivery routes and provide real-time updates, with explicit user consent.
  • Transactional Data (User and Restaurant Apps): In the User and Restaurant Apps, we collect transactional data to process orders and manage the service.
  • Device and Usage Data: We gather data about the devices used and interaction with our apps for functionality improvement and user experience enhancement.

Consent and Control

  • Explicit Consent for Sensitive Data: We obtain explicit consent for collecting sensitive data, such as background location in the Delivery App. Users can withdraw this consent at any time.
  • Data Access and Control: Users across all apps can request access to, correction of, or deletion of their personal information.

Data Sharing and Disclosure

  • Within the Delivery System: We share necessary information across our delivery system components to facilitate efficient service delivery.
  • Compliance with Law: Information may be disclosed when required by law or to comply with legal processes.
  • Third-Party Service Providers: Third-party companies and individuals may be engaged to support our services, under obligations of confidentiality.

Data Security

We employ robust security measures to protect your data across all our apps from unauthorized access and misuse.

Changes to Privacy Policy

We may update this Privacy Policy periodically. Changes will be communicated through the apps and on our website.

Contact Information

If you have any questions about this Privacy Policy, please contact us at contact@talabiyat.ma. This policy is linked on each app's store listing page and within each app.

Entity Reference

This Privacy Policy applies to the Talabiyat Food Delivery System, managed by Talabiyat.ma, the same entity listed on Google Play.